Owning A Cat a biological hazard that could Void Your Computer Warranty? - The Consumerist

After 3 weeks of HP support-hell, I finally reached someone who could give me a little info on why my laptop wasn't repaired...Cat hair or not, I just want my computer fixed. It's a manufacturing defect, and it just so happens that the laptop is sprinkled with a bit of hair.


Anyway, I kept arguing with him about how that was really not a lot of cat hair. He told me that it was "covered" and that he was positive that the computer had overheated (multiple reps told me the same thing). I knew it was all a lie, I was looking at the same photos he was, and there was hardly any hair in there. I kept saying that, and I told him the computer cooled itself fine.

He seemed to relent later, and he pretty much agreed with me, so he talked to his supervisor (to make an appeal). Then he gets back on the phone with me and says that the supervisor said that there was SO MUCH cat hair that it's considered a biological hazard. That's absolutely ridiculous, and he wouldn't even give me the number for his supervisor or transfer me to him (why not?).

I probably have more cat hair on my shirt than what was in the laptop. Am I a walking "biological hazard"? I don't think so. Why don't they lock me up and throw me in jail for sending such a dangerous computer into HP's service center? 

Read the awesome at: http://consumerist.com/2011/12/cat-hair-in-hp-computer-means-no-repair-for-you.html